Customer Care & Partner Routing

Contact the Prosper loan Marketplace Support Team

Questions about your pre-qualification, a matched offer, or our editorial content? Use the form below or reach our compliance team directly.

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📧 Compliance & Legal Inquiries

For TILA disclosure questions, FTC compliance concerns, or regulatory inquiries, contact our compliance team. We respond to compliance queries within 3 business days.

compliance@Prosper Loan

📖 Editorial Correction Requests

Spotted a factual error in our rate data or eligibility guides? Our editorial team investigates all accuracy reports within 5 business days and issues corrections with dated revision notices.

🕐 Support Hours

Mon–Fri: 8 AM – 6 PM Central
Sat: 9 AM – 2 PM Central
Sun: Closed
Response time: 1–2 business days for general inquiries

⚠️ Loan Servicing Issues

For issues with your funded loan — payments, account access, or lender disputes — contact your lender directly. ProsperLoansApp.com is a matching service and cannot modify or access your active loan account.